What is NHS Near Me?

We’re really excited to now be able to offer video consultations with our pharmacists using ‘Near Me’. This is the same safe, secure service being used by doctors, dentists and other professionals across the NHS. We hope this will help you easily access our care and advice.

Near Me is a video consulting service that enables people to have health and social care appointments from home or wherever is convenient. All you need is a device for making video calls like a smartphone and an internet connection. Near Me is a secure form of video consulting approved for use by the Scottish Government and NHS Scotland.

How do I ask for a video consultation?

To request a consultation you fill in this form and select video consultation. Our pharmacist will contact you in advance to arrange video consultation.

If one of our pharmacists has asked you do join a video consultation after speaking to you on the phone, please skip step one and go straight to our virtual waiting room using the button below.

Just before the appointment for your consultation, you should click the START VIDEO CALL button above and follow the instructions to enter our virtual waiting room. Our pharmacist will see when you arrive in the waiting area queue and will join you in your video room.

click here for a more detailed patient guide

What do I need to make a video call?

A good connection to the internet. If you can watch a video online (e.g. YouTube) you can make a video call.

A private, well-lit area where you will not be disturbed during the consultation.

One of these:

Google Chrome web browser on a desktop or laptop, or on an Android tablet or smartphone

Safari web browser on an Apple iMac, MacBook, iPad or iPhone.

Web-camera, speakers, and microphone already built into laptops or mobile devices.

find out more…

Is Near Me confidential and secure to use?

Yes. Near Me uses secure video consulting which has been approved as confidential and safe by the Scottish Government and NHS Scotland. No Near Me calls are never recorded and no patient information is stored by the system. You do not need to download an App or create an account to use Near Me.