Minor Ailment Service

The NHS Minor Ailment Service is available at pharmacies across Scotland and can help you access FREE medication for a minor illness or complaint at no cost to you.

You can only use this service if you’ve registered with a community pharmacy in Scotland.

There are a number of conditions that can be treated on the Minor Ailment Scheme, which include (but are not limited to):

indigestion, infant colic, constipation, diarrhoea, haemorrhoids, allergy, cough, nasal congestion, pain, travel sickness, thrush, fungal skin infections, cold sores, warts and verrucae, threadworm, headlice, scabies, acne, nappy rash, eczema, dry eye conditions, conjunctivitis, ear wax, mouth ulcers and inflammation, teething and cystitis.

How it works

Once registered, you’ll be able to get advice and treatment if your pharmacist thinks you need it.

Once registered, and you suffer from symptoms of a minor ailment, then you can just visit your pharmacy for a consultation. This replaces attending the GP practice for an appointment.

We will provide advice on self-care, supply a suitable medication or refer you to your GP or other healthcare professional if we feel this is the best course of action for you.

There are only certain medicines we can supply under this service.

Eligible patients must register with us to use this service. This can be done in advance of using the service, or at the point of presentation of symptoms.

Who can register?

  • aged under 16;
  • aged 19 or under and in full-time education;
  • aged 60 or over;
  • have a valid maternity, medical or war pension exemption certificate;
  • receive certain benefits.

The following persons are not eligible to register for the service

  • not registered with a Scottish GP;
  • if you live in a care or nursing home.