Gluten-Free Food Service

The supply of gluten free food on the Gluten Free Food Service is still fully operational during COVID 19. The time between ordering and collection of gluten free food may take longer than normal, we are advising patients to ensure enough time is allowed for supplies to reach the pharmacy.

The Gluten-free Food Service is for people that need to eat gluten-free foods as part of their care. All gluten-free foods are provided free-of-charge as part of your prescription. As you’ll order through your pharmacy, you’ll no longer have to visit your GP each time you need a food prescription. You can use this service if you:

  • have a confirmed diagnosis of coeliac disease or dermatitis herpetiformis
  • live in Scotland
  • have registered with a GP practice

You can’t use this service if you live in a care home but can continue to get your prescription through your GP.

How to register

If you’re invited to register for the Gluten-free Food Service, your GP or dietitian will:

  • tell you how many gluten-free units are available to you
  • give you a registration form to complete

You’ll need to partially complete and sign the form before taking to the pharmacy you want to register with and collect your order from.

For more information see the NHS Inform page on /how-to-register

How to place an order

Before placing an order, you’ll need to know what foods are available through your health board and how many units you’ve been allocated. You must take care not to go over this allowance. If you don’t use all of your units, you can’t carry these over to a later date.

NHS Inform have quick links to the up to date lists at /food-lists-and-allowances.

You must complete a new Gluten-free Food Order Form PDF or ONLINE each time you place an order, even if you’re ordering the same items.

  • choose products from your health boards gluten-free food list up to your maximum unit amount
  • add these to your order form and add up the units to ensure you’re within your limit
  • email or take your completed form to your registered pharmacy

NHS Tayside have developed an electronic form which lets you pick items which are allowed and completes a downloadable order form https://www.scotlandglutenfree.org.uk but this is currently only available in Tayside. You will also need your pharmacy’s postcode to use this – here is a quick link to our postcodes.

Collect your order

Allow 4 working days for your order to be processed before coming to the pharmacy to collect your items. You can check if it is ready to collect by using our online ‘Is your prescription ready?’ query or sign up for our notification service to allow us to send you a SMS or email when your order is ready for collection.

Annual Health Check

If you’re over 16, have coeliac disease and registered with the gluten-free food service, your pharmacist will invite you to have an annual health check.

During this check, the pharmacist will:

  • ask you questions relating to coeliac disease and your gluten-free diet
  • ask or take your weight and height
  • give you a chance to discuss your concerns
  • check if you’re still entitled to the same number of units as before – if there’s a change, they’ll let you and your GP know

The pharmacist can then put you in touch with the correct healthcare professional if there’s a need for further action.