Most branches will return to opening during their usual times from Thursday 8th April.
These opening hours will, however, remain flexible over these times of uncertainty. We will need to adjust pharmacy opening hours as we meet the challenges of reduced staffing levels whilst the outbreak spreads and peaks.
We will aim to keep our social media updated with changes to opening hours, but please be aware that these may be subject to change at any time as we try to meet staffing requirements across all our branches. We will have notices outside any pharmacy affected to keep you up to date.
All social distancing measures and door policies will remain in place, but we hope that extending the opening hours to more regular times will help to reduce queuing for our patients and their representatives.
Our fantastic teams are working hard to get your prescriptions dispensed in a timely manner, but with staff shortages at certain times/locations it may take us a little longer than normal. Please reorder your prescription in plenty of time and allow us and your GP practice some extra time to process them, but order only what you need. You can register for our text messaging service so that our team can let you know when your prescription is ready to collect. You can do this on our website in our Patient Services section.
Some of our services will be operating in a reduced manner, due to the restrictions caused by COVID-19. We will adapt these according to guidance updates, but please be aware that these are also subject to variation during this time.
Thank you so much for your patience and understanding as we make any necessary adjustments to how we operate in these unprecedented times. Our teams have been extremely touched by the many kind gifts and words of appreciation sent to them in support over these last few challenging weeks.