You want the best out of your medication – let us help
In the UK, around 17 million people have a long term condition such as diabetes, high blood pressure or asthma. These conditions cannot be cured, but they can be controlled by medication.
However it is estimated that up to half of all medicines are not taken as intended by the GP or pharmacist. This means that medicines are wasted and people are not getting the maximum benefit from them, and this can result in uncontrolled symptoms, or unwanted effects.
The Chronic Medication Service (CMS) is an NHS service for patients with a long-term condition.
What will the service do for me?
The service will help you manage the medicines you take for your condition.
Your pharmacist is an expert in medicines and will talk to you regularly to help you get the most benefit from them.
When you speak to your pharmacist you will be able to discuss any concerns you have about your medicines.
Your doctor will continue to provide your medical care.
When you have registered for the service, your pharmacist will look at how you use your medicines.
They can help you fully understand your medication, and ensure your medicines are doing the best for you.
They will then discuss with you any problems you may have with your medicines and whether you should get a Chronic Medication Service (CMS) care plan (see below).
Your pharmacist may do this when you register, when you next need one of your medicines, or at another time that suits you.
This will take place in our private consultation room.
CMS CARE PLAN
What is a CMS care plan?
If your pharmacist thinks a CMS care plan would help you with your medicines, they will:
ask you about any problems you have with your medicines
talk to you about what you would like to do about the problems
and what you should both do, and review and update the care plan with you
Your CMS care plan will include:
information about any problems you may have with your medicines, for example unpleasant side-effects, difficulty swallowing tablets or remembering when to take them
what your pharmacist would like to do to help with your problems, for example make it easier for you to take your medicines
what your pharmacist and you think you both need to do to help with the problems and who should do it – for example, speak to your doctor about changing your tablets to easy-to-swallow capsules or a liquid, and a record of when the problems have been solved or if something else needs to happen.
Your pharmacist will work on your CMS care plan with you.
They may share some information from the care plan with your doctor.
Your doctor will decide, with you, about any changes to your medicines.
CMS care plans are held safely and securely on a computer.
Only a pharmacist can look at your care plan.
Your pharmacist will give you a paper copy of your CMS care plan.
Your pharmacist will give you their name and contact details so you can contact them if you have a question or worry about your care plan.
A serial prescription is a prescription for medicines you need to treat your long-term condition.
It looks like a normal prescription but lasts for 24 or 48 weeks.
With a serial prescription, you can get medicines directly from the pharmacy where you are registered. You won’t need to see the doctor.
You can get a serial prescription if: the doctor decides it is the right type of prescription for you and the condition you have.
Your doctor will decide how often you should collect the medicines on your serial prescription, for example every four or eight weeks.
Your pharmacist will keep your serial prescription in the pharmacy.
They should have your prescription ready for you when you need it, so you don’t have to wait in the pharmacy.
You will be able to collect medicines from your serial prescription within a few days of when you need them, as you do now.
You can also collect your prescription early, or get more than usual, for example because you are going on holiday. If you need to do this, you should tell your pharmacist so they can prepare what you need.
Each time you collect your prescription, your pharmacist will tell your doctor.
Are you unsure about the medication you take?
Are you worried about side effects?
Are you unsure when to take your medicines?
For more information click on this image to view the NHS Scotland information leaflet